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Reviews
Top review highlights
Pros
1
Helpful, knowledgeable, and attentive staff
“The staff is very knowledgeable and adverse when it comes to Legal matters. I would make this my first choice if you need to retain an Attorney!!!!!”
2
Strong communication and responsiveness
“Trey, Jennefer, and the rest of the team at Brandy Austin Law Firm are the best in the business and the only firm I trust with my family's affairs. I can't recommend them enough for those concerned with getting the proper legal guidance, delivered with a level of clarity that makes even the most complicated situation crystal clear.”
3
Positive client relationships and support
“Brandy is amazing. This firm helped me accomplish all of my goals, and I don't know where I'd be without them. I definitely wouldn't have true 50/50 custody of my daughter without Brandy. Very professional team and always easy to call or message. Thank you for helping this dad secure his daughter's future!”
Cons
1
Inconsistent or slow communication
“Communication with this office doesn't exist. Several times my physical therapy was put on hold for weeks at a time while we waited for the attorney's approval...and it was almost always me who had to call the attorney's office multiple times just to get them to follow up with my physical therapist.”
2
Concerns about billing and fees
“Honestly over priced (3500) for services provided...They took my 3500 and file my ducs and didn't even went to court or even file a motion, I called them and they said " we will call you later." And they also gave an excuse saying.."since Mr. Morton is not with us ,Brandy herself is looking after you case…."" Wooww… Im still waiting for that call back to make things "right."”
