Reviews

Top review highlights

Pros
1
Highly knowledgeable and experienced in handling professional license issues, especially in fields like medicine, nursing, and education
“The Bertolino Law Firm meets all of the above objectives in providing outstanding representation when confronted with the myriad of issues that arise in dealing with any complaint with the TSBDE.”
2
Provide personalized, attentive, and responsive service to clients
“They made a difficult situation feel manageable by keeping us informed, thoroughly and promptly answering any questions, and being understanding that we were in a situation we never thought we'd be in.”
3
Achieve favorable outcomes for clients, often resulting in dismissal of complaints or restoration of professional licenses
“Thanks to Troy and MJ's expertise, TEA closed the case at the initial investigative stage without the need for litigation and we can finally breathe better.”
4
Communicate clearly, provide transparency, and keep clients informed throughout the legal process
“Every penny we paid was worth it! Thank you Bertolino LLP!”
5
Demonstrate compassion and understanding towards clients facing stressful situations
“They felt my anxiety and they were very caring and compassionate.”
Cons
1
Perceived high cost of legal services, with some clients feeling they were being "nickel and dimed" for every interaction
“I was nickel and dimmed for everything I had to argue about bills. I was charged for internal meetings they had about taking on other clients. I was charged for opening mail. $10k later they did absolutely nothing.”
2
Concerns about lack of transparency and communication in some cases, with clients feeling left out of the process
“Not everything that shines is gold! Be wary of this law office and of its Google reviews.”
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