Reviews

Top review highlights

Pros
1
Highly knowledgeable and experienced lawyers who are dedicated to protecting clients' professional licenses
“Bertolino LLP boasts a team of highly qualified professionals who successfully navigated a complex issue while alleviating my anxiety over a situation that could have jeopardized my small business.”
2
Responsive and attentive communication with clients throughout the legal process
“From start to finish, the process was conducted with the utmost professionalism and efficiency. Without hesitation, I wholeheartedly recommend their services to anyone in need of legal assistance.”
3
Positive outcomes and successful resolutions for clients
“Thanks to their hard work and dedication, I was able to successfully navigate the complaint against me and keep my license intact.”
4
Compassionate and supportive approach in handling stressful legal matters
“Ms. Acklin and her entire team were incredibly professional, knowledgeable, and supportive throughout the process.”
5
Cost-effectiveness and transparency in billing practices
“As a paralegal myself, I was particularly impressed with their fair and transparent billing practices.”
Cons
1
Concerns about overbilling and lack of clarity in legal fees
“I was nickel and dimmed for everything. I had to argue about bills. I was charged for internal meetings they had about taking on other clients. I was charged for opening mail. $10k later they did absolutely nothing.”
2
Potential for misalignment of client's expectations and the actual case outcomes
“I expressed that I needed to keep costs down and that I was willing to help make that happen. I was assured that my case was just about a sure thing and that I had nothing to worry about. However, they made sure to empty my pockets by billing for nondescript and baseless 'hours' which turned out to be 1 sentence emails that were not needed or 20 second voicemails by a paralegal.”
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