Reviews
Top review highlights
Pros
1
Excellent and personalized customer service
“Ramos James Law might not have the brand awareness of some of the big names in personal injury in Texas but - oh my - what a difference it makes to go with a firm that has the ability to provide personalized attention to its clients.”
2
Highly responsive and communicative throughout the legal process
“Communication was seamless and transparent; I was consistently kept informed of all developments in my case and any questions or concerns I had were promptly addressed.”
3
Successful in obtaining favorable settlements and outcomes for clients
“Ramos law got the job done with ease with the maximum settlement. Great communication throughout the entire process.”
4
Bilingual staff that can assist Spanish-speaking clients
“100%SATISFECHO CONI MIS RESULTADOS UN EXELENTE SWRVICIO DESDE PRINCIPIO HASTA EL FINAL Y MUY AMABLES EN TODO ESPECIALMENTE QUE SON BILI NGUES PARA NUETRAGe te Hispana gracias”
5
Caring and compassionate approach to supporting clients
“From the very beginning, the team at Ramos James Law exhibited professionalism, dedication and an unwavering commitment to achieving the best possible outcome for my case.”
Cons
1
Concerns about attorney preparedness and familiarity with case details
“the attorney's apparent unfamiliar with key case details has enrolled my confidence and and their current representation inadequate preparation despite repeated inquiries the current attorney has displayed a concerning lack of families Terry with critical aspects of the case including timelines and key facts”
2
Potential issues with communication and case management in some instances
“I'm glad I was recommended to Ramos James Law Firm they exceeded my expectations and did an outstanding job. Excellent customer service. They kept me updated on my case every month.”