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Reviews
Top review highlights
Pros
1
Knowledgeable and experienced attorneys who fight hard to get the best possible outcome for their clients
“Chris Robson and his associate Jeremy Thompson tried the case in Williamson County. The trial lasted four days, included seven witnesses, and hundreds of exhibits. My lawyers proved the truth so well that the jury awarded me ”
2
Responsive and communicative staff who keep clients informed throughout the process
“Eloise and Jenny, Chris's assistants, were also fantastic. They were always available to answer my questions and kept me informed at every stage of the legal process.”
3
Compassionate and understanding approach, treating clients with respect
“Michelle was very personable, knowledgeable, professional. She was very responsive in that she addressed our needs and answered our questions in a timely manner.”
4
Bilingual services available to accommodate diverse client needs
“Bianca and Michael very polite and nice people too they will go above and beyond to help you. Chris and all his law firm are great people to work with they will help you with all the questions you have and concerns.”
5
Efficient and timely handling of cases, avoiding unnecessary delays
“Melissa helped me wrap this process up in about 5 months or less no matter the challenge we faced.”
Cons
1
Some clients felt the attorneys could have been more aggressive in negotiating with insurance companies
“Although Michelle Cheng was always professional and responsive, I felt she could have been a lot more aggressive with our case.”
2
A few clients expressed dissatisfaction with the outcome of their case, feeling the settlement could have been better
“I feel as though she settled and gave advice based on prior cases and scenarios. Our doctor had admitted his guilt, so had she been more demanding and aggressive, we could have possibly received more.”
