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Reviews
Top review highlights
Pros
1
Highly responsive and attentive customer service
“Brianna was so incredibly helpful and you can tell she loves what she does and is very knowledgeable in her field. She made my experience with Lorenz hassle free and streamline.”
2
Knowledgeable and professional attorneys
“Peter Shuler was fantastic , he handled two of my cases professionally and patiently keeping in mind my schedule is crazy and it can be hard to get a hold of me!”
3
Effective at securing favorable settlements
“They did a great job helping me with an accident I was in! Great communication. Everyone I've met with and have spoken with have been excellent!”
4
Compassionate and understanding approach
“Rachael Klipp was extremely knowledgeable and a pleasure to work with. I had a great experience and I'm really glad I chose to work with Lorenz and Lorenz.”
5
Timely updates and communication throughout the process
“Rachael Klipp is a warrior of an attorney and she settled everything to my satisfaction, glad we came here first. Thanks Rachael!”
Cons
1
Delayed communication and updates on case status
“I never once did I ever talk to lawyer Ted Lorenz. Never did he call me to introduce himself, and say, hi Patricia, I will be representing you.”
2
Disappointing settlement outcomes for some clients
“Took a while, but positive outcome. Shifted from lawyer to lawyer within the agency. They stayed in touch and I seldom felt left out. ”
3
Lack of transparency around fees and costs
“Horrible excuse for attorneys. Wasted my time completely with nothing to show for it”
4
Inconsistent quality of service and representation
“Had to be convinced. I am so glad that I ended up working with Lorenz & Lorenz and more specifically the lawyer on my case Taylor Montgomery.”
5
Concerns about dropping cases prematurely
“We went to court in October of last year, partially won with a jury ruling in our favor. My attorney J. McKinney told me the day of the trial, after the court session was over, that she'd call me in a day or two to discuss all the details of the outcome. I was happy we won even if it was just a partial win.”
