Reviews

Top review highlights

Pros
1
Highly knowledgeable and professional legal team that guides clients through complex legal processes related to Medicaid, estate planning, and probate
“Attorney Crawford was a complete professional in listening to my husbands concerns and providing feedback for possible next steps in settling the estate.”
2
Friendly, compassionate, and patient staff that takes the time to understand clients' unique situations and needs
“Nicki Rainwater at this firm, she was very knowledgeable and assisted with all my needs just during a CONSULTATION. This firm is highly recommended by myself if your in the need for long term care planning for elderly family and friends. Compassionate and caring individual.”
3
Efficient and thorough in achieving client goals, such as Medicaid qualification, in a timely manner
“It was a great experience working with the Livens & Reed, PLLC law firm in getting my mother qualified for Medicaid. They are very knowledgeable, professional and thorough in achieving that goal.”
Cons
1
Some clients have reported instances of poor communication, lack of empathy, and unprofessional behavior from certain attorneys
“Shawn Crawford lacked compassion and communication with the family. They did not verify my identity when I signed documents on behalf of my deceased neighbors and this is a notarized document. I have never witnessed such lack of empathy for a family that was dealing with the passing of family members.”
2
A few clients have experienced issues with attorneys being late or unprepared for appointments
“Our lawyer always late for appt and not prepared or professional. He was rude and very condescending when his mistakes were addressed.”
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