Reviews

Top review highlights

Pros
1
Highly professional and knowledgeable attorneys who provide excellent legal representation
“Excellent Attorney I recommend 100%.”
2
Responsive and attentive staff who keep clients informed throughout the process
“Carol, Jessica and Asya exceeded all of my expectations! Made the process simple. Kept me informed every step of the way. Great customer service :)”
3
Successful in achieving favorable outcomes for clients
“Brandi randals has been amazing. Fast easy to work with I will definitely be referring this firm to anyone that needs help! Thanks Brandi”
4
Compassionate and understanding approach to clients' legal matters
“Keith Spencer and his staff handled my divorce, quadro and my will. I was so pleased with his staff in the professionalism that they showed me through this very difficult time.”
5
Flexible payment options and reasonable fees
“They were awesome and very professional!”
Cons
1
Poor communication and lack of responsiveness from some staff members
“It's a shame because I have called, emailed, and left messages multiple times over the pas”
2
Instances of mishandling or neglecting clients' cases
“Worst experience ever!!! They DO NOT care about the client, they milk the client and insurance companies for more, and more money!”
3
Difficulty in reaching and getting updates from attorneys
“I have no idea how this office stays in business! As a current client I am unable to have simple questions answered regarding my case. Emails and phone calls are not returned!”
4
Unexpected fees and charges that clients feel are unjustified
“THIS PLACE DOES AWFUL BUSINESS , I SETTLED MY CASE ON 09/20/2018 , AND WAS GIVEN A 2-3 WEEK TIME FRAME , AND HERE WE ARE TODAY 10/29/2018 AND I STILL HAVE NO IDEA OF WHATS GOING ON , I CALL AND INQUIRE ABOUT MONEY THAT IS RIGHTFULLY MINE AND THE ATTORNEY(JASMINE KRUSH) IS EXTREMELY RUDE.”
5
Concerns about some attorneys' competence and commitment to clients' best interests
“The family law attorney does not take the time to actually listen to the client and pushes their own agenda. The common response is "nothing we can do about that".”
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