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Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the staff
“Jesus Cortina took care of our case. Jesus guided us through the process providing excellent service. We would highly recommend using Baliey & Galyen!”
2
Strong legal representation and successful case outcomes
“Rachael Stevenson was amazing. We had a case open for about a year prior to her coming in and she got it wrapped up very quickly and efficiently.”
3
Knowledgeable and experienced attorneys
“Keith Spencer and his staff handled my divorce, quadro and my will. I was so pleased with his staff in the professionalism that they showed me through this very difficult time.”
4
Compassionate and caring approach
“Mr. Spencer and Mrs. Jackowski handled our adoption case with expertise and professionalism. To be honest, our expectations were exceeded.”
5
Efficient and timely handling of cases
“Brandi Randles helped us with our case and made the process a pleasant one. Everything was done in a timely manner and she got the settlement we wanted.”
Cons
1
Poor communication and lack of responsiveness from the firm
“I have no idea how this office stays in business! As a current client I am unable to have simple questions answered regarding my case. Emails and phone calls are not returned!”
2
Dissatisfaction with case handling and outcomes
“THIS PLACE DOES AWFUL BUSINESS , I SETTLED MY CASE ON 09/20/2018 , AND WAS GIVEN A 2”
3
Concerns about hidden fees and overcharging
“They are crooks and unethical the way they lied about the hearing, so that I wouldn't show up. They literally only filled out 2- maybe 3 forms for 2,700$.”
4
Lack of personalized attention and care for clients
“This firm didn't look at my case because they work for the Kemper insurance and drag my case so had to let them go and got a better lawyer firm.”
5
Difficulty in reaching and communicating with assigned attorneys
“I notified CAROL JHONSON through email that j no longer needed her services and that I would like to sign a release form stating that well I reviewed the release form and it stated the exact opposite.”
