Reviews

Top review highlights

Pros
1
Helpful, respectful, and responsive staff
“Lawyer Benton Gann was very helpful and respectful.. Denise Blankenship and Brandi Handles were awesome dealt with them for a while calendar year communication was precise and thorough..case settled without any discrepancy.”
2
Efficient and timely service
“Great work and excellent service, I would recommend friends family and anyone for their legal needs. Thank you Bailey and Galyen for a great job.”
3
Excellent legal advice and representation
“Excellent and competent legal advice at a reasonable cost. I recommend this law firm.”
4
Caring and compassionate approach
“Mr. Robertson and his staff were very professional. They responded very quickly to my needs. Overall wonderful experience.”
5
Positive client outcomes
“Got into a bad car wreck and hired Bailey & Galyen to handle my personal injury claim. From start to finish they have been amazing! The payout was more than I expected as well!”
Cons
1
Poor communication and lack of responsiveness
“It's a shame , if you don't have the time to file right paperwork's you should not take the case. We lost 9 months waiting and find out that you did not file the correct papers you did not fallow up, case was dropped because of you.”
2
Dissatisfaction with case handling and results
“This has got to be the worst law firm I could have chosen for my car accident. They have no idea what they are doing! They ended up screwing me!”
3
Unexpected fees and charges
“They sold my case to Ben Abott. Also saying two more years... I'm currently a client, and I would not reccomend them. They spent two months just gathering bills I submitted copies of months ago.”
4
Lack of empathy and client-centric approach
“I am beyond furious I was in an auto accident back in November. The insurance company has issued my personal injury money to Bailey and Galyen. I was tol to calm back today my phone number is routed to my case worker no matter what number I call she never responds back nor does she follow through on calling me back.”
5
Unprofessional and unethical behavior
“File a grievance with the state bar on this firm, WE ARE. This is the worst firm ever. Changed attorneys on us 3 times, never update us, then tell us we spent up our limit on medical bills and they can't sue.”
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