Reviews
Top review highlights
Pros
1
Excellent customer service and responsiveness from the staff
“Very friendly and helpful”
2
Knowledgeable and experienced attorneys who fight hard for their clients
“Mr. Robinson and his assistant Elizabeth were very efficient and quick to respond to my needs in handling my son's case.”
3
Smooth, efficient, and hassle-free legal process
“They made the entire experience so easy.”
4
Compassionate and understanding approach towards clients
“They took the time to analyze the facts of my case and did not hesitate to answer all the questions I asked.”
5
Successful in obtaining favorable outcomes for clients
“They were able to get my case dismissed and I couldn't be happier with the results.”
Cons
1
Poor communication and lack of responsiveness from the firm
“It took 6 months of waiting patiently, they do not keep in contact you have to call, leave messages-emails just for the same response every time.”
2
Unexpected fees and charges beyond the initial agreement
“They ended up tacking on unexpected fees. With that being said they took a solid 82% of the check.”
3
Slow progress and delays in resolving cases
“It's been 8 months and very difficult to get a hold of someone.”
4
Instances of attorneys being unprepared or not advocating strongly enough for clients
“My attorney was late each time, no contact, unprepared in court (even was questioned by the judge) and unjust charges that do NOT match up to the work!”
5
Difficulty in obtaining refunds or terminating services
“I was told a refund would be issued by this attorneys office. First they would credit my card. Then they asked for my address so they could send a check. When neither of those things I called them and they hung up on me.”