Reviews
Top review highlights
Pros
1
Helpful, responsive, and professional attorneys and staff
“Jesus Cortina and Rosa Kerr provided great service and handled my case very professional.”
2
Effective communication and frequent updates on case progress
“Brandi and Denise were amazing! They kept me well informed throughout the whole process.”
3
Successful case outcomes and satisfied clients
“I couldn't be happier with my outcome, I recommend ANYBODY in an accident, go to the best, and that's Bailey &Galyen!!”
4
Affordable and flexible payment options
“They were very accommodating to me and working with me to set up an affordable payment plan.”
5
Compassionate and caring approach
“They took the time to answer all my questions and provided me with a clear understanding of every step.”
Cons
1
Poor communication and difficulty reaching attorneys/staff
“I must have left at least 10 voicemails with Amy, to this day I have never spoken to her.”
2
Slow case progress and lack of updates
“It's been 8 months and very difficult to get a hold of someone.”
3
Unexpected fees and billing issues
“They ended up tacking on unexpected fees. With that being said they took a solid 82% of the check.”
4
Mishandling of cases and dissatisfaction with representation
“This is the worst attorney I have ever hired (Brandi Randles) was my case worker.”
5
Lack of empathy and client-focused approach
“They just care about lining their pocket and getting the most money out of your misfortune!!!”