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Reviews
Top review highlights
Pros
1
Positive client experiences with professionalism, responsiveness, and expertise of the attorneys and staff
“The team at this firm has let me know that there is still GOOD PEOPLE left in the world .I can't express enough how down to earth this team is.”
2
Successful case outcomes and ability to get favorable settlements for clients
“Got into a bad car wreck and hired Bailey & Galyen to handle my personal injury claim. From start to finish they have been amazing!”
3
Helpful and supportive staff that guide clients through the legal process
“Demetra was very easy to work with. She explained what was happening and was always available when I had questions.”
4
Reasonable and transparent pricing, with payment plans available
“They were extremely accommodating to me and working with me to set up an affordable payment plan.”
5
Expertise in a variety of legal areas including personal injury, family law, immigration, and estate planning
“I have been represented by the B&G team on a bankruptcy case and a class action case. The treatment and service was the same on both. EXCELLENT!”
Cons
1
Poor communication and lack of responsiveness from some attorneys and staff
“It's a shame ,if you don't have the time to file right paperwork's you should not take the case.”
2
Slow progress on cases and long wait times for updates or resolutions
“It's been 8 months and very difficult to get a hold of someone. Will not use this law firm.”
3
Unexpected fees and billing issues, with clients feeling overcharged
“They told me to calm back today my phone number is routed to my case worker no matter what number I call she never responds back nor does she follow through on calling me back.”
4
Clients feeling their cases were mishandled or not given proper attention
“My experience has been terrible. And the replies to reviews on here stating this is not the norm is an absolutely false.”
5
Difficulty getting refunds or withdrawing from representation
“The most absurd law firm I've ever dealt with. An absolute nightmare. They never call, they never answer, never respond to email and still owe me a full refund.”
