Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the legal team
“Brandi and Denise were amazing!”
2
Thorough and successful case management leading to favorable outcomes
“They booked all my appointments for me based on my schedule, kept me in constant communication on how the case is going, answered all my concerns, and never pressured me to do something I didn't want to do.”
3
Compassionate and understanding approach in difficult situations
“They made this much easier for our family. All my questions and concerns were answered at all times.”
4
Bilingual staff available to assist clients
“Jesus Cortina and Rosa Kerr that worked on my case. They are the best people to work your case. They both communicated with me and my fiancé on our case. Any questions we had, they had an answer for.”
5
Fair and reasonable pricing for legal services
“Excellent and competent legal advice at a reasonable cost.”
Cons
1
Lack of communication and updates from the legal team
“I never heard from them for a couple of months at a time.”
2
Difficulty reaching assigned attorneys and paralegals
“It's been very difficult to get a hold of someone. Will not use this law firm.”
3
Unexpected fees and charges added to the final bill
“They ended up tacking on unexpected fees. With that being said they took a solid 82% of the check.”
4
Slow progress and delays in case resolution
“It's been 8 months and very difficult to get a hold of someone.”
5
Instances of mishandled cases and dissatisfied clients
“They did not help at all. Told me nothing but called my insurance and told them they weren't representing me anymore which made it look like a loss.”