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Reviews
Top review highlights
Pros
1
Excellent and personalized customer service from the friendly and attentive staff
“Amazing customer service from the lovely receptionists! Very understanding and helped me understand the process as how things would play out when opening up a case, definitely recommend!”
2
Positive case outcomes and high client satisfaction
“1000% recommend! The best in the RGV!! I am extremely satisfied with the outcome of my case”
3
Strong communication and transparency throughout the legal process
“thank you to the law firm and the attorney mike including his paralegal ana barbosa. Such an amazing experience working with you guys.”
4
Highly recommended by clients for their expertise and professionalism
“Top notch law firm! You will not be disappointed and ever left wondering. Don't ever try fighting alone. Mike and Anna were outstanding in their attention throughout the case! Highly recommend!”
5
Consistently excellent customer service across the entire team
“Thank you Anahi for your assistance and excellent customer service!!”
Cons
1
Longer than expected case resolution time in some instances
“Esperaba mas de ellos no me ayudaron con mi accidente se perdio mi camioneta la representante solo dice asi son los accidentes y paga la cuenta como ven ustedes”
2
Lack of clear communication or updates on case progress in a few cases
“Customer service is amazing. Do they call back? No. I was waiting for them to return my calls so we can discuss further, but it never happened.”
