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Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the law firm
“Shanna and her team took such good care of us. They kept us informed, there were no promises made which were not kept and no surprises.”
2
Compassionate and understanding approach from the attorneys
“Shanna is a highly skilled, personable and ethical attorney - which is rare these days. She gives above average attention to the file/case, but also truly cares about the person and their concerns.”
3
Successful in achieving favorable settlements for clients
“The Valentine Law Firm is an excellent law firm when it comes to personal injury litigation...Shanna is an excellent litigator and will advocate for her client.”
4
Attorneys are responsive and accessible to clients
“Shanna always responded to my phone calls in a timely manner. Kept us well informed each step of the way.”
5
Attorneys go above and beyond to support clients
“Shanna made this stressful situation a walk in the park. She was so attentive with my millions of questions and patient beyond measure.”
Cons
1
Some concerns about the attorneys' handling of specific cases
“Be aware and prepared to do your own foot work because she will neglect to assist you with thorough advice and also doctors she uses will pressure unnecessary surgery.”
2
Potential issues with communication and responsiveness in certain cases
“Didn't seem to take very much time looking into the details of my accident, assumed her own account of what must have happened and stated she couldn't win in court.”
