Reviews
Top review highlights
Pros
1
Effective at getting tickets dismissed or reduced
“He got me a court date and luck for me the officer did not show up and the ticket got dismissed.”
2
Able to work with clients' unique circumstances
“I was eight months pregnant when I got a ticket and I did not think I would be able to go to court because of my due date. I hired Jack Byno to go to court for me and he was able to get the court date pushed back.”
3
Responsive and helpful staff
“Jessica was so sweet and helpful. She explained my situation to Jack and he was able to get the court to give me more time to pay my fees.”
Cons
1
Poor communication and lack of updates on case status
“After MONTHS of NO communication, I get a letter in the mail stating I need to pay $”
2
Failure to achieve desired outcomes despite being hired
“Basically he got NOTHING DONE. We ended up having to pay the same fine ($184) and she was required to do the school. So basically we paid Mr. Byno's fee for nothing.”
3
Rude and unprofessional customer service
“The woman then got a huge attitude and said 'Hold please' and then proceeded to hang up the phone on us.”