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Reviews
Top review highlights
Pros
1
Efficient and responsive legal services
“Absolutely loved our experience with Melody! She is very efficient -- we inquired with her on a Monday, paid her on Tuesday and papers were served by Friday.”
2
Personalized attention and commitment to clients
“Melody and her staff were amazing. She took care of our needs asap. - Definitely will use Melody Cooper again. Great job”
3
Knowledgeable and experienced in family law
“Melody is by far the best custody lawyer in the South Texas area. When we bring her a workload , she truly worked everything out in the best interest of our children.”
4
Prompt communication and updates
“There was great communication every single step of the way. He made sure that I had proper accommodations while I was without a vehicle.”
5
Compassionate and understanding approach
“Melody is a very professional and knowledgeable attorney. I would highly recommend her. She is patient, kind, and very thorough.”
Cons
1
Lack of responsiveness and communication issues
“The case manager never answer's the phone”
2
Unprofessional conduct and poor client service
“Worst experience with a lawyer. First of all, everyone should be made aware that Melody Cooper is not local. She lives hours from here. You wouldn't need to know that, except for when you show up to your appointment at her office only to be set up with a zoom meeting. Very unprofessional.”
3
Overcharging and high fees
“She charges upward of $800 plus. For a zoom meeting.”
4
Delays and lack of progress in cases
“My case was supposed to be fast as I was told it, drug out for almost 8 months.”
5
Indifference towards clients and their needs
“She seemed to be overwhelmed by what I needed done which was simple services she offers. Her attitude was as if I was bothering her. Rude, unprofessional and incompetent.”
