Reviews

Top review highlights

Pros
1
Excellent customer service and communication
“They have been very professional and also personable, I received updates frequently. I was blown away with how thoroughly they handle every single aspect of this case.”
2
Highly responsive and informative
“They always update me on my case and if I have any questions they are fast to respond and answer them and help me in anyway I need.”
3
Compassionate and understanding
“Marissa was very sweet, patient, and very empathetic to my situation. Definitely 5 stars. The fact that she took the time to listen in its entirety, made me feel like she cared.”
4
Dedicated and hardworking
“My attorneys and their team kept me informed and explained the process in a way I could understand throughout my case and put me at ease.”
5
Consistent communication and updates
“They have been in constant contact with me from the start and continues to give me monthly updates as the case moves through the process.”
Cons
1
Difficulty reaching attorneys directly
“Never once have I reached out and not been given a timely friendly response.”
2
Slow progress on cases
“It's been a long road but HMG has kept me informed and up to date on latest information about my case. I am confident they are working diligently on my behalf.”
3
Lack of transparency on case status
“I guess they're okay… a nightmare to get in touch with and no real communication. Occasionally they reach out and ask me a question but I never get any meaningful information from them and no one returns my calls so I never have a clue as to what's going on…”
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