Reviews

Top review highlights

Pros
1
Exceptional legal expertise and representation
“Stephen's unwavering dedication and unparalleled legal acumen not only secured a favorable outcome, but also brought a sense of closure and justice to a deeply painful chapter of my life.”
2
Compassionate and empathetic approach
“From our very first meeting, Stephen's compassionate approach and unparalleled professionalism immediately set him apart.”
3
Dedication to client's well-being and success
“They took the time to listen to my concerns and provided great emotional support throughout the journey.”
4
Consistent communication and transparency
“Updates and Follow up: Stephen Higdon who I had worked with directly had consistent follow up, giving extreme detail to me and my family so that we could make great decisions throughout.”
5
Exceptional client service and responsiveness
“Melinda Goens was an amazing and sweet person to contact to send any files or get in contact with Stephen or Mike if they were unavailable. She was quick to respond to any documents needed or files that needed to be delivered.”
Cons
1
Potential lack of responsiveness or follow-up for some clients
“I am sure this is a lovely firm. I can't say for sure because they didn't do me the courtesy of even having an attorney or paralegal contact me.”
2
Unclear or unspecified fee structures
“Deans and Lyons charges too high to their clients and does not disclose upfront fees during our first meeting with Attorney Kathleen Kilanowski.”
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