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Reviews
Top review highlights
Pros
1
Exceptional customer service and personalized attention
“From the moment I walked in, I was greeted with warmth and genuine care. Traci, who assisted me with my first-time engagement ring purchase, was an absolute gem herself!”
2
Knowledgeable and experienced staff
“Her knowledge about the various styles and cuts of diamonds was exceptional, and she patiently walked me through each option, helping me understand the significance of every detail.”
3
Ability to create custom and unique jewelry designs
“The designs in the store are simply stunning. Each piece is crafted with such attention to detail and elegance that it was hard to choose just one!”
4
Trusted and reliable for estate planning and legal services
“Arma is very knowledgeable and trustworthy, she knows exactly what's best for you regardless of your phase of life. Highly recommended, no need to look elsewhere!”
5
Quick and efficient repair services
“Great experience! They did a rush resize on my engagement ring in less than 30 minutes.”
Cons
1
Occasional miscommunication or delays in completing repairs
“They also originally WELDED my grandmother's engagement ring & wedding ring together when they were just supposed to resize it. They were able to fix their mistake but that was traumatic to say the least…”
2
Higher prices for some specialized services
“Also… at the same time my partner left his watch to be fixed - we were told it was going to be 4 weeks, that's fine. We didn't hear anything for 5 weeks so I called them. It ended up they hadn't fixed the watch so I demanded to pick up the watch asap.”
