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Reviews
Top review highlights
Pros
1
Exceptional customer service and personalized attention
“From the moment I walked in, I was greeted with warmth and genuine care. Traci, who assisted me with my first-time engagement ring purchase, was an absolute gem herself!”
2
Knowledgeable and trustworthy staff
“Her knowledge about the various styles and cuts of diamonds was exceptional, and she patiently walked me through each option, helping me understand the significance of every detail.”
3
High-quality craftsmanship and custom design capabilities
“The designs in the store are simply stunning. Each piece is crafted with such attention to detail and elegance that it was hard to choose just one!”
4
Efficient and timely service
“The resizing went perfectly and was done in a couple of weeks.”
5
Positive and memorable experiences
“If you're looking for a unique piece of jewelry with exceptional craftsmanship and a personal touch, look no further than this jewelry store. I am beyond thrilled with my purchase and cannot wait to propose with such a beautiful ring.”
Cons
1
Occasional issues with communication and following instructions
“I was very clear about that My want to restore my father's gold watch. I have worn it carefully for years. I had. A number of new projects for design that I wanted to do. Besides being unhappy with blatant excuses and some real lack of attention to certain details that were important to me, I will be paying ove”
2
Rare mistakes in repairs or resizing
“Let me start out by saying they have really friendly employees here. They spent time with me and resized my rings multiple times to help find the right fit. But … they also originally WELDED my grandmother's engagement ring & wedding ring together when they were just supposed to resize it.”
