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Reviews
Top review highlights
Pros
1
Exceptional customer service and personalized attention
“Skylar was awesome! I took my mom's diamond solitaire in to be resized. Skylar showed me where to find my diamond's "birthmark" and advised me on insurance for it.”
2
High-quality craftsmanship and design expertise
“Skylar designed a ring from a drawing on a piece of paper and crafted it to perfection, hiding symbolism in every nook amidst the gold and diamonds.”
3
Responsive and transparent communication
“Skylar's communication and professionalism were outstanding. He provided regular updates on the progress of the ring and was always available to answer any questions or address any concerns.”
4
Ability to create custom, one-of-a-kind pieces
“Skylar and the team at William Sheehan designs are amazing! Spectacular designs, customer service and fast sizing on anything you need.”
5
Trustworthy and knowledgeable estate planning guidance
“Arma is very knowledgeable and trustworthy, she knows exactly what's best for you regardless of your phase of life. Highly recommended, no need to look elsewhere!”
Cons
1
Occasional mistakes or issues with repairs
“They originally WELDED my grandmother's engagement ring & wedding ring together when they were just supposed to resize it.”
2
Lack of proactive communication on status of repairs
“We didn't hear anything for 5 weeks so I called them. It ended up they hadn't fixed the watch so I demanded to pick it up.”
