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Reviews
Top review highlights
Pros
1
Exceptional customer service and personalized attention
“From the moment I walked in, I was greeted with warmth and genuine care. Traci, who assisted me with my first-time engagement ring purchase, was an absolute gem herself!”
2
Highly knowledgeable and helpful staff
“Her knowledge about the various styles and cuts of diamonds was exceptional, and she patiently walked me through each option, helping me understand the significance of every detail.”
3
Ability to create unique, custom-designed jewelry
“Skylar designed the ring and it was better than I could have imagined. The ability to customize a design and have an expert guide you through the experience is priceless.”
4
Trustworthy and reliable estate planning services
“Arma is extremely knowledgeable in her field and a pleasure to work with. Her genuine care and warm demeanor made the process stress-free.”
5
Excellent craftsmanship and attention to detail
“Skylar has been nothing short of exceptional and super helpful from the beginning... the quality of the final piece is 10/10.”
Cons
1
Occasional issues with communication and follow-up
“No call all day, so I called right before they closed and they said they hadn't had time to pick up the watch that day.”
2
Mistakes in executing specific instructions
“They originally WELDED my grandmother's engagement ring & wedding ring together when they were just supposed to resize it.”
