Reviews
Top review highlights
Pros
1
Highly professional and knowledgeable attorneys with a strong passion for serving their clients
“Javier Perez is a thoughtful, meticulous advocate. I've known him for years and count him as one of the best attorneys around.”
2
Excellent customer service and responsiveness to clients
“Crain Brogdon LLP absolutely provided my family with a professional, first class legal representation experience.”
3
Attorneys are respected and recognized by their peers
“Quentin Brogdon and Rob Crain have served as president of many well respected legal associations, nominated and elected by their peers.”
4
Attorneys demonstrate empathy and care for their clients
“They cared for us like family, with honesty, integrity, and dogged perservenence.”
5
Successful track record in achieving favorable outcomes for clients
“She got me more money than I thought I would get for my car wreck. I'm happy with the result.”
Cons
1
Lack of responsiveness and communication from some attorneys
“I've called and left 5 messages to speak with an attorney only to get no return call. Some of the worst customer service I have ever experienced.”
2
Billing practices and fees not clearly communicated or agreed upon
“Apparently, she charges her hourly rate at the highest average in Texas. With the lack of service and communication, I cannot fathom how this attorney can demand that kind of premium.”
3
Unorganized and unprofessional conduct in handling cases
“She is extremely unorganized and unprofessional in all aspects of her demeanor and practice.”