Reviews

Top review highlights

Pros
1
Knowledgeable and helpful attorneys who explain the process thoroughly
“Jacqueline was very knowledgeable and patient with me. She explained everything clearly and made me feel comfortable with the process.”
2
Compassionate and understanding staff who provide emotional support
“Danyelle was amazing! She was very compassionate and made me feel at ease during this difficult time.”
3
Efficient and responsive communication with clients
“Alex was great! He answered all my questions quickly and made the process very smooth.”
4
Flexible payment options and affordable services
“They worked with me on a payment plan that fit my budget, which I really appreciated.”
5
High level of professionalism and attention to detail
“Derrick Rodriguez was extremely professional and thorough in explaining all my options. I felt confident in his guidance.”
Cons
1
Inconsistent communication and difficulty reaching attorneys
“I had trouble getting in touch with my attorney and felt left in the dark about the status of my case.”
2
Delays in the filing process and lack of urgency
“It took several months for them to file my bankruptcy, even though I provided all the necessary documents upfront.”
3
Concerns about hidden fees or unexpected costs
“I was surprised by some of the additional fees they charged that were not clearly explained upfront.”
4
Lack of personalized attention or feeling like a "number" in the system
“I felt like I was just another client and didn't receive the individualized care I was hoping for.”
5
Negative experiences with specific attorneys or staff members
“My experience with the paralegal was very frustrating, as they seemed disorganized and uninformed about my case.”
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