Reviews

Top review highlights

Pros
1
Highly knowledgeable, professional, and compassionate staff
“Derrick Rodriguez put my mind at ease. I can finally breath again after so long.”
2
Thorough explanation of the bankruptcy process and options
“Jacqueline explained everything very detail, laid out all the options, and never judged me on the amount we had or how we got to this point.”
3
Personalized and understanding approach to each client's situation
“She was very patient, helpful, and empathetic. She made me feel comfortable throughout the whole process!”
4
Responsive and timely communication
“Naomi has been working with us the response time for emails has dramatically decreased.”
5
Flexible payment plans and affordable services
“They work with you on payments that you're comfortable with.”
Cons
1
Lack of consistent communication and updates on case status
“I have been trying to contact you guys since Friday not sure but the numbers are not working. And one of the branches says permanently closed. So I am genuinely confused.”
2
Difficulty reaching the assigned attorney or paralegal
“I call today and right from the beginning the rep had and attitude. He kept saying how much do you think a chapter 7 cost. Well after about 15mins I just hung up.”
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