Reviews

Top review highlights

Pros
1
Knowledgeable, patient, and caring staff who explain the process thoroughly
“Jacqueline was very informative and helpful, she made everything clear and concise to understand.”
2
Provides reassurance and relief during a stressful situation
“Jacqueline was wonderful and so helpful. Thank you!”
3
Efficient and streamlined process
“The process was quick and informative and I am very hopeful that this will be a new beginning.”
4
Non-judgmental and understanding approach
“Jacqueline was very kind and understanding of my situation.”
5
Positive outcomes and fresh start
“Jacqueline was amazing! Completely stress-free and informative. Wouldn't recommend anyone else.”
Cons
1
Lack of communication and difficulty reaching staff
“It's been a year. If I don't reach out to them, I'd never hear from them.”
2
Perceived dishonesty and hidden fees
“They created an invoice of $6,000.00 saying this is my bill from them, which I was never aware of.”
3
Delays and issues with case progression
“It's been 6 months and still no bankruptcy filed.”
4
Inconsistent service and changing points of contact
“I spoke to a different person every time, none of which are familiar with my case.”
5
Unresponsive and unreliable
“They constantly ask for the same documents over and over again.”
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