Lawyers map
Reviews
Top review highlights
Pros
1
Knowledgeable and helpful attorneys who explain the process thoroughly
“Jacqueline was very knowledgeable and explained everything in detail several times and made sure we understood what we were doing and why.”
2
Compassionate and understanding staff who provide emotional support
“Jacqueline was amazing. She was informative, knowledgeable, answered all my questions, she is kind hearted and clearly knows what she is doing.”
3
Efficient and streamlined process that makes filing for bankruptcy easier
“Jacqueline was great! She explained everything so clearly and the process was very smooth.”
4
Flexible payment options and willingness to work with clients' financial situations
“They work with you in regards to a payment plan.”
5
Prompt and responsive communication from the firm
“Rick was very clear and made the initial consult easy to process!”
Cons
1
Lack of consistent communication and follow-up from the firm
“From the time I paid them, I've had very little communication and am still waiting for them to file my bankruptcy.”
2
Difficulty reaching attorneys and being passed off to paralegals instead
“I feel like I'm dealing with an overseas call center and just want to speak to someone who speaks English.”
3
Delays in the overall bankruptcy process and filing
“They kept requesting the same documents over and over again. This experience is ridiculous.”
4
Unexpected fees and charges that are not clearly communicated upfront
“They took 80%+ (close to $7,000) of the money that was paid Into the bankruptcy in that time frame and almost nothing was paid to my creditors.”
5
Concerns about the firm's legitimacy and trustworthiness based on negative reviews
“Stay away! Find another company to go with, I'm currently a customer, the only reason I'm staying is because they got my 3,000 dollars and they will take have for me to cancel!”
