Reviews
Top review highlights
Pros
1
Excellent customer service and responsiveness from the firm's employees
“Beatrice Lovato was such a big help. She was very knowledgeable about the disability process and helping me understand it.”
2
Strong legal expertise and successful case outcomes
“Ian Croall & his staff took my case. I WON MY CASE!!! I was legitimately surprised because NO ONE would say I was disabled from any doctor I had been too. My lawyer, Ian Croll, believed me. The judge believed me.”
3
Compassionate and caring approach in handling client cases
“The attorneys were approachable, ensuring that I felt heard and supported throughout the entire process.”
4
Transparent communication and keeping clients informed
“Dixie consistently kept me informed, addressing my concerns promptly and providing the support I needed during such a challenging time.”
5
Reasonable and affordable legal fees
“Very reasonable price w payment plan at a manageable cost no interest fee.”
Cons
1
Lack of communication and responsiveness from some attorneys and staff
“Never returned phone calls”
2
Mishandling of cases and failure to achieve desired outcomes
“They let me fall flat on my face they did not come through for me at all so I fired them”
3
Unprofessional and rude behavior from some employees
“Andy called me after receiving my online intake, he was unprofessional. He was eating and he made me repeat myself multiple times, he had a lazy tone the main thing that bothered me was him eating while talking, it was so disgusting.”