Reviews

Top review highlights

Pros
1
Knowledgeable and experienced attorneys who fight hard for their clients
“Ian Croall and the Dallas social security team are amazing! Always there to answer my questions they made the whole experience pleasant.”
2
Excellent customer service and responsiveness from the firm's staff
“Beatrice Lovato was such a big help. She was very knowledgeable about the disability process and helping me understand it.”
3
Affordable and flexible payment options for legal services
“They made the process so easy for me. I would definitely choose the B&G team again only if Dixie is the one to help me out in any kind of matter that I need help with.”
4
Efficient and timely handling of cases
“Quick results, amazing at providing guidance and counsel on the next best steps. Very supportive throughout the process.”
5
Strong communication and regular updates on case status
“Shay has been very pleasant and professional. She has kept me abreast of what to expect during this process.”
Cons
1
Lack of communication and follow-up from some attorneys
“Never returned phone calls”
2
Concerns about the firm's handling of certain cases
“I WAS INVOLVED IN AN ACCIDENT WHERE A MAN CLEARLY HIT US.THEY WERE QUICK WHEN IT CAME TO ME SIGNING FORMS FOR THEM TO REPRESENT ME &GETTING TREATMENT STARTED,BUT UNFORTUNATELY I HEARD NOTHING ELSE AFTER,I HAD TO TAKE IT UPON MYSELF TO REACH OUT TO THEM AND FIND OUT WHO WAS ASSIGNED TO MY CASE WHICH WAS CAROL JHONSON.”
3
Potential for inconsistency in the quality of service across different attorneys or departments
“Basically, my lawyer and her paralegal quit without telling anybody and the firm didn't let me know until 4 months later.”
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