Reviews
Top review highlights
Pros
1
Excellent legal representation and successful case outcomes
“Great lawyer, he helped me get through everything for sure will recommend to anyone”
2
Knowledgeable, professional, and transparent legal team
“Jason and his team were totally on it in my case. He is a man of God and extremely fair and transparent.”
3
Personalized and responsive customer service
“They made what was a life changing event so much easier to navigate. They handled everything and we couldn't have been happier with the outcome.”
4
Compassionate and caring approach
“The Franklin Law Firm treated me as if I was the only client they had and I was so grestful for their kindness and love.”
Cons
1
Lack of communication and responsiveness from some staff members
“Miss Sara who works as legal assistant from the beginning was impolite, mean, and makes you feel that despite having Hispanic roots treats you as if you were stupid, scold you, does not answer your messages, It takes a long time to return a call.”
2
Delays in case resolution and updates
“My sister and my kids were in an accident at the beginning of last year and it still has not settle as of yet. They keep switching from person to person it is very annoying, they keep telling us OK next week next week that week still hasn't gotten here.”