Reviews
Top review highlights
Pros
1
Excellent and responsive customer service
“Becky Villareal is an extremely talented angel. Ms. Villareal is patient, kind, and very passionate about her work. She also has a knack for people.”
2
Successful case outcomes and high client satisfaction
“They did an excellent job with my case. I would highly recommend them.”
3
Strong communication and regular updates from the legal team
“They kept me informed every step of the way throughout our 12 month journey.”
4
Bilingual staff to assist Spanish-speaking clients
“Hablan español y saben lo que hacen...100% recomendados.”
5
Compassionate and empathetic approach
“They really do treat all their clients like family.”
Cons
1
Lack of communication and updates from the legal team
“It feels like you are chasing the legal team down just for an update. I need help on understanding my case the status of my case etc. I definitely have not received it especially lately.”
2
Difficulty reaching the legal team and getting responses
“No one calls to see if you are okay as they claim. I have spoke with the CEO of the firm and he agreed this was unacceptable and seen the attempts I had made trying to reach my legal team that were unsuccessful.”