Reviews
Top review highlights
Pros
1
Excellent customer service and responsiveness from the law firm and its staff
“Not once did they make me feel like a burden and I literally called them EVERY day and sometimes multiple times a day!”
2
Successful case outcomes, including getting charges dismissed and reduced sentences
“Not only did we get the smallest amount of time sentenced on the federal indictment but he also got every single state case dismissed and my son's dad had many of them!”
3
Knowledgeable, experienced, and caring attorneys who prioritize their clients' needs
“Attorney Pipkin heard my concerns, ensured that I received the proper medical care, was available to me throughout my case, and always explained the impact of the options available to me.”
4
Dedicated and hardworking team that goes above and beyond for their clients
“They never stop working for you starting from day 1. When other attorneys say they are #1 in Dallas, don't believe it. They will drop your case if its too tough, but not this team.”
5
Strong communication and keeping clients informed throughout the process
“They kept us informed and made sure we understood everything!”
Cons
1
Inconsistent or poor experiences with certain staff members
“Horrible intake experience with Miss Mary....No thank you, extremely rude and repulsive.”
2
Difficulty reaching or getting a response from the law firm
“Attempted to contact Ramsey 2 different times. I spoke with Emma and she stated that she would send her information. I waited for 5 hours for her to respond but she she didn't.”