Reviews

Top review highlights

Pros
1
Excellent communication and responsiveness from the law firm's staff
“The staff is amazing. I sent a lot of emails and they were answered really quick. And explained everything to me.”
2
Lawyers demonstrate empathy, compassion, and dedication to clients' best interests
“John took the time to thoroughly explain intricate legal matters in a clear and understandable way, ensuring that I felt informed and confident in every decision made.”
3
Successful case outcomes and settlements for clients
“Kolter McKenzie took my case on and was very thorough and patient with me. He was ultimately able to help me get the monies needed to cover continued treatments from the car accident.”
4
Lawyers provide clear communication and manage client expectations throughout the process
“Kolter always let me know they would pursue whatever next step I wanted to make, but I could trust that he would give me the best advice and counsel.”
Cons
1
Inconsistent communication and difficulty reaching attorneys or staff
“Every phone call inquiry ends up the same… 'let me transfer you to a paralegal..' and I never hear anything back.”
2
Delayed or lack of updates on case status and progress
“I have been fighting for six years over how I was hurt from an ivc filter. Finally its all almost over. I feel I had several people on my side through it.”
3
Concerns about transparency and accountability in billing and fees
“I received a settlement for $46,000 and they took $21,800 out.”
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