Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the law firm's staff, including Aliza, Tammy, and others
“Aliza and Tammy were so supportive, and the communication was impeccable. They are by far awesome. These ladies will make you at ease in any situation and make sure that you are well taken care of.”
2
The lawyers, especially Steve Pipkin, are knowledgeable, experienced, and fight hard for their clients
“Steve and his team will fight for you! They are genuine people and truly care about their clients.”
3
The law firm provides personal attention and care for each client, going above and beyond to ensure their needs are met
“They took care of us through every step of the process and, most importantly, fought for EVERY penny we deserved.”
4
The law firm achieves excellent outcomes for their clients, often exceeding their expectations
“The lawsuit was a long process, but very little work on our part. They took care of everything! Thank you Payne Mitchell Ramsey Law Firm!”
5
The law firm is professional, responsive, and makes the legal process manageable for clients
“From working with experts to forensically recreate the scene of the accident, to negotiating medicals bills... he was a true professional in every way.”
Cons
1
Negative experience with certain staff members, such as Mary, who were described as rude and unprofessional
“Horrible intake experience with Miss Mary....No thank you, extremely rude and repulsive.”
2
Some clients felt their cases were passed off to junior attorneys or that the firm was not as responsive as expected
“Passed off my case to Jr Attorney.”