Lawyers map
Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the staff
“The staff was great I would recommend to this Law Firm thank you”
2
Effective in getting clients the medical care and treatment they needed
“They sent me to the very best doctors and got me out of severe back pain.”
3
Successful in negotiating with insurance companies and getting favorable settlements for clients
“They got all of my medical bills paid, which ended up being over $100k. He did such a great job, I even got a check which I was amazed how much it was.”
4
Clients feel their case was handled professionally and efficiently
“The experience of the law firm of Reyes n Brown was a good.thy r good at what the do I was pleased a good job thy did for me n my son.”
5
Firm is responsive and keeps clients well-informed throughout the process
“They constantly kept me updated and communicated with me. I just provided them with the information needed and they took care of the rest.”
Cons
1
Poor communication and lack of responsiveness from the firm at times
“Communication has been a significant challenge throughout this process. I have consistently found it difficult to receive timely updates or responses, despite numerous attempts to reach out.”
2
Clients feel the firm prioritizes their own fees over maximizing the client's settlement
“Not only did it take over a year to hear anything but I really wish I went a different route with this whole deal... waste of time people they are crooks trying to get n take your funds.”
3
Clients report their case being passed around to multiple representatives, making it difficult to get consistent information
“It's also pretty shady that they include your medical cost into they're contingency fee, they have no incentive to lower them any further and it's not like you'll ever see that money.”
4
Delays and lack of updates from the firm on the status of clients' cases
“Horrible experience, no one ever contacted me to keep me updated , also sent me to every doctor and physician they referred ! At end of case I didn't receive anything they wouldn't even cut there $9,000 share to make sure I received anything after hospital bills !!”
5
Some clients felt the firm was not aggressive enough in pursuing their case
“They are not aggressive enough and didn't provide any proof to me that they actually we're pursuing my case in a way that that claimed there were.”
