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Reviews
Top review highlights
Pros
1
Excellent and responsive customer service
“My experience with Reyes Browne Reilley was the best choice I made for my daughter and I, i totally reccomend them!”
2
Knowledgeable and helpful attorneys
“Spencer Browne is an excellent attorney, Brittany Sanderfer was my case manager she was very helpful and Gracie Hernandez was very helpful as well as sheshe assis on my case.”
3
Efficient and timely case resolution
“They were extremely helpful throughout this whole process. Even if I couldn't reach them by phone, I was able to reach them through text messages which was great. They kept me updated and were extremely nice.”
4
Personalized attention and communication
“Joanne was awesome in guiding me as well as effectivively communicating with me on a regular basis. She always sent me a text checking on me and the progress I was making.”
5
Compassionate and understanding approach
“They made me feel like I was their only client!! Thank You Reyes Law Firm!!!”
Cons
1
Lack of consistent communication and updates
“I've been trying to get ahold of Pablo Garcia, but he always seems busy or "on a call." I have even left voice mails and nothing.”
2
Delays in case resolution
“The communication was horrible, I have no idea how my case is going on. And it is almost a year.”
3
Concerns over high attorney fees
“They managed to pay themselves more than double with what I ultimately got.”
4
Frustration with frequent change in points of contact
“It seems once the contract was signed, that was it. Very rude receptionists at times.”
5
Perceived lack of effort and care in some cases
“They just tossed me to the curb. All they wanted to do was send me to their clinic to get paid.”
