Reviews
Top review highlights
Pros
1
Responsive and attentive staff who are caring and provide excellent customer service
“Peggy was amazing to work with! Dealing with legal personal injury can be stressful especially when you're not sure where to start, but they made the entire experience super simple and easy.”
2
Lawyers who are knowledgeable, experienced, and fight hard to get clients the best possible outcome
“Jim Goff is an excellent attorney with a great integrity and passion for his work. He is a fearless advocate for the people who turn to him for help.”
3
Lawyers who take the time to explain things clearly and ensure clients understand the process
“Melissa is the best at what she does. She explained things to me when I had no idea what was going on. She is the best in my opinion and I want to say thank you guys for helping me get my Injury case settled.”
4
Firm is professional, ethical, and cares about their clients' wellbeing
“Kay and her team are honest, and ethical. Two of the most important qualities I find lacking in the business world today. I trust Kay like I do my own family.”
5
Firm communicates well throughout the process and keeps clients informed
“They were always available and great communicators. All extremely compassionate women that were great listeners, made me feel important throughout the entire process.”
Cons
1
Some potential clients reported difficulty getting a response or having their case taken on
“I messaged them and they never replied”
2
A few clients felt the firm was more focused on fees than on their case
“Be warned*. The one and only thing they do is first take your signature about 33%-45% legal fee. The rest is all nice words for months and months.”