Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the law firm
“The entire staff has bent over backwards to ensure my questions have been answered thoroughly! They are a very professional law firm and I would not hesitate to recommend them to anyone needing assistance!”
2
Knowledgeable and helpful attorneys who provide clear explanations
“Mr. Leinart answered all of my questions thoughtfully and in detail and I appreciated hearing from him personally as opposed to an assistant or computer voice.”
3
Attorneys who go above and beyond to assist clients
“Mr. Leinart was extremely helpful. I fully understood his explanations on the questions I asked him on bankruptcy. I would highly recommend him.”
4
Compassionate and caring towards clients during difficult times
“Caring and helpful people who help you through the process. I was very upset that it had come to filing bankruptcy to handle my situation, but I could find no other way .They helped me deal with the sadness I am experiencing.”
5
Efficient and smooth bankruptcy filing process
“They have a very straightforward bankruptcy process it was affordable it was quick, and it was convenient. If you're looking to file bankruptcy in Texas, and you want a seamless process, this would be the law firm to go to.”
Cons
1
Lack of communication and updates from the firm
“I typically do not write reviews but if I can save someone from the experience I have had, I will. The amount of contacts/paralegals that I have had in a short period of time is unbelievable. Email not answered, no support, truly disappointing experience.”
2
Disorganized handling of cases and mistakes made
“From the beginning I have been in and out of court because paperwork wasn't filed right. I only had a car and rent a wheel in it to pay back along with trustee and lawyer fees and my payments went u”
3
Dissatisfaction with services provided and value for money
“I feel this is a ripoff. Honestly its not worth what they are charging. Secondly most of the time they were rude when asking a question as if youre getting on their nerves. I'm still paying them $250 a month for something i could of filed myself.”
4
Unresponsive and unwilling to address client concerns
“absolutely horrible law firm. You will have no support no one will be able to answer any of your questions. they always call me to verify if they are paying the correct trustee when THEY should already know.”
5
Poor client treatment and unprofessional behavior
“The paralegals treat you as if you are in litigation with them, and you're not the client. Extremely difficult to work with. Benjamin should definitely work on customer service skills and listening to his clients needs and wants.”