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Reviews
Top review highlights
Pros
1
Responsive and accommodating to client needs, especially during COVID-19
“Elliott Burdette and his team assisted us with our estate planning needs earlier this year. We were extremely pleased with their responsiveness, patience and guidance in helping us understand our options and advising us how best to handle our affairs. Additionally, we did this all during COVID-19 and he and his team were verying accomodating and respectful of social distancing requirements.”
2
Knowledgeable and helpful in explaining complex legal concepts
“Elliott took time answering all of our questions and comments. It was a good experience.”
3
Efficient and organized in delivering legal services
“The process was organized, and the final documents were exactly what I needed.”
4
Courteous and professional in handling sensitive matters
“Elliott Burdette was courteous, professional, and extremely thorough in helping me to plan and update my legal documents.”
5
Committed to client satisfaction and providing value
“Elliott Burdette worked with my wife and I to create a pour over will and trust along with various other estate planning legal documents for a fixed package price, offering excellent value.”
Cons
1
Rude and dismissive behavior towards some clients
“Elliot is the rudest attorney...unless you're rich from the beginning. All I got was a consultation where he says "pay me 10k to give you any advice" after listening to an entire story. He ask for money to even give you a direction. He rushed me off the phone when I told him I did not have $10,000 and when he asked if I have any friends to borrower from - I do not. He said he does not have time and went to hung up.”
2
Lack of responsiveness and poor communication with clients
“I called and left thirteen messages (recorded this) for Elliott at the rate of two messages per day for him to return my calls and he never did.”
3
Potential for overcharging and not delivering on promised services
“He sent the letter out without giving me a chance to review it. The wording of his letter caused more trouble because of it's demanding and threatening manner and I never would have wanted him to send this letter had he given me the opportunity to review it. A lot of trouble resulted for me because of his letter and to make matters worse, he then tried to keep the whole $1,000 retainer fee for sending out one letter, a letter that I spent hours trying to get him to send out in the first place.”
