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Reviews
Top review highlights
Pros
1
Highly professional and efficient legal services
“My experience with the Franklin Law Firm could not have any better. Everyone was efficient and professional from beginning to end.”
2
Excellent customer service and client-focused approach
“They made what was a life changing event so much easier to navigate. They handled everything and we couldn't have been happier with the outcome.”
3
Successful in obtaining favorable settlements for clients
“Jason was able to obtain a fair settlement for my wife's injury. He and his staff were always professional.”
4
Knowledgeable and experienced lawyers who fight for their clients
“Jason Franklin is an amazing attorney and he will make sure that you get the help you need.”
5
Caring and compassionate team that goes above and beyond
“They took great care of me any needs or concerns I had. I would recommend them to everyone.”
Cons
1
Lack of communication and responsiveness from some staff members
“Miss Sara who works as legal assistant from the beginning was impolite, mean, and makes you feel that despite having Hispanic roots treats you as if you were stupid, scold you, does not answer your messages.”
2
Delays and slow progress in some cases
“My sister and my kids were in an accident at the beginning of last year and it still has not settle as of yet. They keep switching from person to person it is very annoying, they keep telling us OK next week next week that week still hasn't gotten here.”
