Lawyers map
Reviews
Top review highlights
Pros
1
Highly knowledgeable and skilled in family law, particularly in custody cases
“Shelly Merchant was assigned to our case by the state as the attorney (amicus) for my grandson. She was relentless in finding the best solution for this difficult case and went the extra mile to ensure that what was best for the child would be first and foremost.”
2
Compassionate and understanding, providing emotional support to clients
“As a mother, being in a custody battle is terrifying, however, Shelly helped me through it. She was understanding and compassionate. She seemed more of a friend than an attorney to me.”
3
Excellent communication and client service
“She never left me wondering or in suspense, waiting for phone calls back. She explained the legal aspects of things to me, listened to my concerns and suggestions and followed through with her legal opinion of what was best and explained why it was best.”
4
Successful in achieving positive outcomes for clients
“Mrs merchant was able to answer all my problems with a positive outcome, she fought for my son and myself, she is caring and loyal but just tough enough to get thr job done! I could not have been more satisfied!”
Cons
1
Inconsistent billing practices and potential overcharging
“Not pleased with her work. I was completely over charged for everything she did for my case and just kept getting bs bills. Even was charged for paperwork she messed up on.”
2
Occasional poor communication and responsiveness
“Very poor communication on case but yet charged for every 2 min phone call and email.”
