Reviews
Overall rating
Yvonne guidry
09 Oct, 2024
I recently had an unpleasant experience with the customer service, while trying to obtain information for a family member. When I called, it was difficult to even understand what was being said, as multiple people were speaking at the same time. This lack of organization made the call frustrating from the start.
Then, Blanca Guerra, the business manager, joined the call. Unfortunately, her demeanor was far from professional. She was rude, dismissive, and her behavior raised serious concerns about her ability to handle customer service matters, especially given her role as a business manager.
Additionally, my Spanish-speaking uncle was provided an English contract, which is both confusing and unacceptable. When I asked why this happened, Blanca was unable to provide a clear explanation and responded with a tone that was completely uncalled for.
It’s very concerning to see such poor communication and customer service from a place where professionalism should be a priority. This experience has left me questioning the reliability and care of this office. Word of mouth travels fast and all I can say is choose who represents you carefully!
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Jonathan trevino
10 Sep, 2024
Arturo martinez
24 Jun, 2024
Coni de leon
24 Jun, 2024
Always a pleasure to visit this office.
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Mario g
24 Jun, 2024
The staff are demorats!! Don't trust them...
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Brandon diaz
03 Jun, 2024
Avraham perez
25 Jul, 2023
Maria sanchez
08 Apr, 2023
very good attorney he dropped all my felonys and would always answer my questions ❤️
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Cindy mireles
03 Nov, 2022
Best attorney ever, best experience very professional and kind attorney and his staff are very helpful ! 100 % recommend
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Super titanium
01 Sep, 2021
This attorney's office is very good
They helped me out in a very tight situation once in 2009
Ever since then I've never forgotten about them and I've always had them behind my mind
I have a very great respect for this office
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Dani
10 May, 2020
Wrong person sorry roel
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Carmen zsosa
11 Mar, 2018
Very well receive by Mr. Roel Esquivel.
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