Reviews
Top review highlights
Pros
1
Excellent communication and responsiveness from the lawyers and staff
“Excellent lawyer, very helpful, always available to answer any questions, I always appreciate how he breaks everything down so we can easily understand.”
2
Thorough and diligent representation
“He has roots & lots of experience in El Paso. He did a thorough investigation of the facts and communicated every detail with me.”
3
Successful case outcomes and client satisfaction
“I'm a free man with all charges dismissed. Mr. Benjamin will never lie to you and is very straightforward and to the point.”
4
Personalized attention and care for clients
“Brock is a very respectable, very professional, down to earth, straight shooter that always has your best interests in mind.”
5
Knowledgeable and experienced attorneys
“It is scary when you are the defendant and it can be scarier when local government employees put forward sub par work and it is deemed acceptable by other government employees.. Fortunately you will have a legal expert who is more knowledgeable and experienced than the prosecution and the police.”
Cons
1
Lack of communication and updates on cases
“horrible experience with them I never received calls or updates even worse never received my money for my accident neither did my girlfriend”
2
Unprofessional and rude staff
“the secretary was rude telling they can't wait and I said I can go over there when needed and she said ok and hung up”
3
Delay in resolving cases
“It too”
4
Billing and compensation issues
“they lied about when I got my settlement never told me untill I started calling around finding out for myself. Not to mention I was charged a whopping attorney fee knowing the way they procured me as a client was illegal and that attorney fee should be refunded”
5
Inconsistent quality of service
“Honestly, there are better lawyers around this law firm.”