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Joey castaneda
22 Nov, 2016
Mr. Smith is the best attorney I have ever retained. I have had 2 other previous attorneys representing me to fight for my children and they did not compare to Mr. Smith. He made me feel extremely comfortable when I first shared my situation with him. My children now live with me. Mr. Smith helped make this happen. Thank you for caring.
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All casta-vela
16 Nov, 2016
Malos
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Mathew knight
27 Oct, 2016
Horrible experience with this Law Firm, I would not recommend to anyone. To begin the person in reception answering the phone looks like she has not cracked a smile since the civil war. She is unfriendly and always clueless as to what is going on (worthless). Phone calls are are never returned by the Attorney; as he is always in Court. However when it comes to their money, they are more than happy to run your credit card when your retainer is out. They are prompt at invoicing and letting you know that your owe them money. My case is a slam dunk simple however they don't follow up on simple tasks, let things fall through the cracks. Their lack of professionalism and communication with me regarding my case has made this a bigger mess than what it really is. If you are looking for good customer services, prompt responses from your attorney an proven results, I highly suggest you go somewhere else. $5000.00 later I am still here with unresolved problems and an empty wallet.
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Me not you
13 Oct, 2016
Doug C. Smith Front Office is Garbage...They act as if they are the lawyers. Once Smith faces a tough fight, he up the charges and ultimately quits to leave you "High and Dry". This is because he has no strategy or his approach to law is antiquated.
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Lin ville
11 Aug, 2016
So polite, understanding but most of all patient. ......very patient.
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Jeff a. johnson
22 May, 2016
Not very pro active. Mr. Mullin was recommend to me by a friend in February 2016. I was happy about the fact I would be working with a veteran and we actually had some good talks about the service.
But when it came to handling my case Mr. Mullin and his staff were not pro active at all. I repeatedly made phone calls to inquire about the status of the case and was always told they were "going to send that today" or something similar. There were no disagreement or arguments over property with my then spouse, however it took over three months to the submit the decree to the court despite all residency requirements being met by petitioner prior to filing. I did not receive updates via email or phone unless I intitiated it, unless it was for payment of services (which was always made timely with no issues).
In March both parties in the case agreed and signed a statement of division for all property and assets. This, according to Mr. Mullin, was the last item need to file the petition with the court. After not receiving an update for three weeks (mid April now) I called to inquire and was told by his secretary they were sending the documents to the other attorney that week. Again no update. I received an email on May 10 that said "Mr. Johnson, attached is the final decree for your records". It was filed May 6 with the court.
I understand that many clients are relying on the services of one individual. I also believe that if you are going to provide a service then you do it to the utmost of your ability and communicate effectively with the client. While the end result was satisfactory, a lot of time and hundreds of dollars could have been saved by more diligence on behalf of Mr. Mullin and his staff.
I would recommend Mr. Mullin if you are in the local area and can stop in to check on the status of the case. Otherwise I fear you may be treated as a side job that receives less than adequate attention.
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Eddie fonseca aka fonzy
17 Mar, 2016
I called D Smith and was promised a quick divorce from my spouse. I provided him a retainer of 2500 dollars and was promised my spouse would be served in 3-5 days however, come day 14 she as still not served. When I questioned Susie his front desk clerk she stated it takes 2-3 weeks to serve the spouse. This gap in time allowed my sneaky conniving wife to slither back between my sheets which temporarily haunted the divorce. I called back a month later and asked to continue with the separation paperwork and I was told I needed to submit another retainer of 2500 dollars because the first 2500 was exhausted. In What!? Nothing got done.
A friend lately said he used D Smith for his divorce that ended up costing 5500 dollars, he had no children with the woman, no property and very little finances to divide.
He is a crooked old d-bag.
GO TO ANOTHER LAWYER!
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Daniel aguirre
31 Dec, 2015
Mr. Smith helped me get through the most difficult time in my life. He is a very experience Lawyer in this area of the law, Divorce. It is a very horrible word but his experience guided me to the best results that I've could have ever hoped for. He guided me and defended me like a pit bull and the end results were extremely favorable. My X did not have the glory of completely taking my kids or having her way. It was money well spent. I cannot say this enough. Thank you Mr. Smith from the bottom of my heart, you have given me back my life so that I can enjoy it with my children. May god bless you and your family.
Daniel Aguirre
Proud Father of 3
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Rico
02 Dec, 2015
December 2nd 2015 .... I called to hire Mr Smith with a pre-existing case he helped me with a while back... But as I explained my problem Monica the secretary began to have personal opinions about everything I was telling her in right away said they could not help me... I asked her why and she could not answer... All I wanted was to modify the payment. I believe he passed judgement on my situation and kept telling me that it was too late and that she couldn't help me as if it was her business....
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Armando ilano
21 Nov, 2015
Mr Smith helped my international divorce case. He KNOWS what hes doing. When i went to court with him. I was a free man in 5 minutes
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A google user
29 Jul, 2015
Disappointing! There's better choices out there.
There's glowing reviews and other less-flattering reviews. Based on my experience, I'd say that the glowing reviews are too good to be true and the bad ones are closer to the truth.
This isn't my first experience with an attorney. They're all busy and they all require a delicate balance of patience and persistence. Call them too often and they'll become harder and harder to reach. Ignore them, and they're all too happy to put you at the bottom of their list. If you are getting prompt personal attention every time you call, you'll regret it later when you get the bill.
The key is being organized, concise, and articulate. You also need to set goals and expectations and be persistent about making progress.
I read Mr. Smith's reviews before I retained him and decided that the complaints were from people who just didn't "get it". I figured that all of those people had a bad experiences because they were pests or they didn't stay on top of their own case. Either way, I understand a little about how to manage an attorney and I was optimistic that I could work with Mr. Smith.
My original consultation was scheduled unbelievably quickly and Mr. Smith was very accommodating and articulate. He seemed interested in my case and he took initiative immediately. I was impressed and my original doubts seemed unjustified.
I armed Mr. Smith with lots of detailed information about my case and provided him with good documentation. I paid his retainer promptly and I was initially optimistic that everything was going to work out well.
Unfortunately, Mr. Smith missed the first important deadline in my case -- despite my persistence in reminding him what needed to be done. Fortunately he was able to recover from the mistake.
As my case progressed, it became abundantly clear that Mr. Smith wasn't on top of all of the details. I tried my best to communicate with him and carefully balance his need to avoid being pestered with my need to be sure the case was moving in a constructive direction -- but it didn't work. In the end I wasted a significant amount of time and money to accomplish little toward the resolution of my case.
To be fair, Mr. smith appears to be intelligent and caring. It also seems that he's eager to accept new clients and too busy to provide excellent service. If you need an attorney that'll dig in to the details of your case and be proactive in your defense, I fear that you'll be as disappointed as I was.
I want to like Mr. Smith and I would like to give him a glowing review because I think he's intelligent and capable. Unfortunately, he didn't come-through for me and apparently not for others. Beware!
If an attorney can't work with a solid experienced client, a vulnerable or inexperienced client doesn't stand a chance.
There's better choices out there...
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Isabel lugo
16 Apr, 2015
Mr. Smith is the best lawyer we have encountered! His professionalism is unequaled. Mr. Smith fought hard for our family, and we received an incredibly favorable outcome! I would recommend Mr. Smith for any civil case you may have. He is efficient and knows what he is doing. His ethics are beyond reproach. Thank you, Mr. Smith as well as your great team, Susie, and Monica. Such a pleasure!
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