Lawyers map
Reviews
Top review highlights
Pros
1
Responsive and professional staff who work to resolve issues efficiently
“Very professional. Responds quickly to resolve issues. Friendly staff.”
2
Clear communication and explanation of the process
“At the beginning of this I was very nervous about what was going on but then I spoke to someone and they explained the whole process and made arrangements and payments schedule and everything worked out perfectly.”
3
Willingness to work with clients on payment plans and accommodations
“They were very easy to work with. They were very understanding of my situation and very easy to work with.”
4
Empathetic and respectful approach, even in difficult situations
“I can say that Jenkins law firm treat you with such respect my account bank account was with hail by Jenkins law firm I can only blame myself for what happened but talking to the representative from Jenkins law firm they treated me with such respect and they help me to resolve my problem and I want to say thank you I can't blame no one but myself for what has happened because they are only doing their job and I think you Jenkins law firm for treating me with such respect and also helping me get back on track you are the best.”
5
Timely resolution of issues and quick response times
“My issue was resolved quickly and efficiently.”
Cons
1
Lack of prior notice or communication before taking action on accounts
“Several months ago my checking account was locked up and I was Hostage to my own money, it was on a credit card bill that had been written off 7 years ago they took about 80% of my money after I agreed to make monthly payments it's just a real shame that I did not get a phone call a letter and email no heads up no warning I was literally blindsided.”
2
Aggressive tactics such as freezing accounts and taking funds without warning
“This group froze my account without any notice. They also took forty percent off my account. They will force you to make a payment plan.”
3
Perceived unfairness and lack of empathy in dealing with clients' difficult situations
“Literally sick to my stomach. I saved up for 11 years for my kids college fund and they ripped it from a little 7 and 11 year old girl.. sick disgusting people.”
4
Difficulty reaching representatives and slow response times
“No one picks up the phone..... very frightening. I'm not sure what this is regarding. I hope to speak with someone soon!”
5
Concerns about potentially unethical or illegal practices
“I don't understand how lawyers and courts get away with this type of organized crime.”
