Reviews

Top review highlights

Pros
1
Excellent customer service and communication from the staff
“Jessica on the phones was very polite and got me to the correct branch quickly.”
2
Knowledgeable and experienced attorneys who deliver positive results
“Robert Guest is a great guy and very experienced and informative. He has a great team there as well that will answer all your questions and respond quickly.”
3
Friendly and welcoming office environment
“The office staff was super friendly and helpful, from Jessica on the phone, the paralegal and the attorney as well.”
4
Timely and efficient handling of legal matters
“Everything was perfectly explained and done in a timely fashion.”
5
Multilingual support available for Hispanic clients
“Es muy grato para nosotros los hispanos poder encontrar un buffete de abogados que puedan atendernos en nuestro idioma.”
Cons
1
Potential issues with communication and responsiveness
“My attorney at the time was Candice Hughes, she did everything for my case and I was truly happy with her but unfortunately she left the firm. I received a call from Jennifer Kennington who I have never spoke with before telling me that my attorney just walked out of the door and left?”
2
Concerns about billing practices and transparency
“They charge you for every call, even when it's just a call to ask what an update is, and of course they'll say I'll speak with Brandon and get back to you. But they don't!”
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