Reviews
Top review highlights
Pros
1
Highly professional and knowledgeable attorneys who are great advocates and fight for clients' needs
“Highly recommend attorneys - Monica Peters, Nicole Martin, & Mary O'Neal, wish all 3 could be with me every step of the way.”
2
Efficient, responsive, and educational legal services
“Jeff and his team helped us with our will. They were very efficient, responsive, and educational.”
3
Dedicated and compassionate attorneys who go above and beyond to serve clients
“Nicole Martin is the most competent and dedicated attorney we could have ever asked for. She's handled our case with care and grace, always going above and beyond.”
4
Strong teamwork and support within the law firm
“It's clear they all support one another, frequently providing consultation in order to best serve their clients.”
5
Personable and understanding attorneys who make clients feel comfortable
“I loved Laura Roach's friendly and outgoing attitude! She made me feel very comfortable during our negotiation.”
Cons
1
Unresponsive and lack of communication from certain attorneys
“I've known the Roach family for a very long time so I was very excited to find this firm when I was needing help in closing out my parents estate. I can not tell you how horrible my experience was with Jeffrey Yates!!! Not to mention I found several other negative reviews complaining about the same thing...he NEVER returned phones calls or emails.”
2
Billing and cost issues, with services being more expensive than estimated
“We decided to use this law office for our prenuptial agreement. We were told at the roughly 10 minute $200 "consultation" that the cost of the prenup should be roughly $1,500 and if we wished to move forward, we would need to pay that up front and all billing hours would be deducted from that trust. After everything said and done, they missed their estimated cost by nearly double. Our situation is about as basic as I could imagine for a prenup and cost ”
3
Lack of responsiveness and unprofessional behavior from staff
“Multiple times tried to schedule a consultation without any success, they promise to contact you back but never do (tried calling, sending multiple emails). If you don't want/can't provide a service for some reason or you don't have capacity just explain to the customer instead of false promises and going into the ignore mode.”
4
Concerns about the competence and work ethic of certain attorneys and paralegals
“Do not hire Marry Crossett at this firm even as a paralegal. She is inexperienced and a lazy worker. She got me a very bad deal in my divorce. She didn't even follow-up on my findings which I came up with. I suffered greatly emotionally and financially due to hiring this attorney.”
5
Overall negative experiences and dissatisfaction with the law firm
“This is the absolute WORSE EXPERIENCE I HAVE Ever HAD WITH A LAW FIRM ! Please think twice before considering this firm !!!”