Reviews
Top review highlights
Pros
1
Effective in resolving warranty and vehicle issues, ensuring fair settlements for clients
“He represented my interest well, timely and professionally and helped reach a fair and reasonable settlement with the manufacturer.”
2
Excellent communication and responsiveness, keeping clients informed throughout the process
“In my experience Brad's communication skills are unparalleled among his peers.”
3
Successful track record in achieving desired outcomes for clients
“Brad has represented me twice with successful results.”
4
Knowledgeable and thorough in handling complex legal matters
“The attorneys and associates were knowledgeable and through. They patiently answered my questions, kept me informed, and treated me with compassion.”
5
Compassionate and dedicated to helping clients through difficult situations
“Hunter is amazing! Everyone in that office is amazing. Best outcome I could've possibly asked for.”
Cons
1
Issues with communication, responsiveness, and follow-through from the law firm
“I continued to reach out periodically for follow ups. However I would hear nothing. Nothing was done, and if I did receive a response they would ask me for the same information.”
2
Instances of poor quality of work and mistakes
“This should have a very simple work but still, they made a mistake – Very bad communication, did not deliver the work as promised, and low quality of work.”
3
Lack of transparency and issues with refunding unused retainer fees
“I have received nothing on my end as well as no progress for any of my issues have been. If I could go back and hire another firm, I would have I had left a review two years ago, saying the same thing and Daryl Pratt called me immediately and said they would get me taken care of and all sorted out. Out of good faith, I amended my review I look back and regret it Because nothing has been done just an occasional ask of what needs to be done again.”
4
Unprofessional and unresponsive behavior from the law firm
“I made further email requests in April, May and June. I am so dissatisfied with the Pratt Law Group. I have spent more time asking for a refund of my unused retainer than I did in receiving services. The Pratt Law Group is not to be trusted.”
5
Instances of malpractice and negligence resulting in negative outcomes for clients
“HORRIBLE ATTORNEY!!! MALPRACTICE!! Wish less than 1 star was even possible. She modified my husbands child custody and child support, never filed the signed order with the Attorney generals office and now they've frozen my bank accounts.”